Freetaxusa vs Turbotax

It’s that time of year again: tax season. And with it comes the age-old question – which tax software reigns supreme? In one corner, we have Freetaxusa, a lesser-known but budget-friendly option. In the other corner stands Turbotax, a household name in the world of tax preparation software.

Both boast impressive features and benefits, making it difficult to decide between them. But fear not! We’re here to break down the pros and cons of Freetaxusa vs Turbotax so you can make an informed decision on which is best suited for your needs this tax season.

Overview of Freetaxusa vs Turbotax

Freetaxusa has been around since 2001 and is a popular choice among budget-conscious taxpayers. It offers free federal tax preparation for simple returns, making it an excellent option if you don’t have a lot of deductions or need to file multiple state returns.

Turbotax, on the other hand, was founded in 1984 and has become one of the most recognized names in tax software. They offer various packages designed to cater to different needs – from basic filing to more complicated situations such as self-employment income or rental property expenses.

Both Freetaxusa vs Turbotax are web-based applications that guide you through each step of the tax preparation process with straightforward language and user-friendly interfaces. However, they differ when it comes to pricing models, ease of use, customer service support options, and features available with each package.

Ultimately choosing between them depends on your priorities when it comes down to cost-effectiveness versus flexibility. Both products aim at meeting your specific needs without sacrificing quality results.

Pros and Cons of Freetaxusa vs Turbotax

When it comes to tax software, both Freetaxusa and Turbotax have their fair share of pros and cons. Let’s take a closer look at each one.

Freetaxusa is known for its affordability, offering free federal filing for basic returns. It also has a user-friendly interface that makes it easy to navigate through the tax preparation process. However, some users have reported glitches in the system that can be frustrating when trying to complete your return.

On the other hand, Turbotax offers a more comprehensive service with features like live CPA advice and audit defense. It also integrates with popular financial apps like Mint and QuickBooks for added convenience. However, these additional features come at a higher price point than Freetaxusa.

Another pro of using Freetaxusa is its dedication to data security. The company uses encryption technology to protect sensitive information during transmission and storage. In contrast, Turbotax faced controversy in 2019 over reports of fraudulent activity on their platform.

Choosing between Freetaxusa and Turbotax depends on your individual needs as a taxpayer. Consider factors such as pricing, ease of use, customer service support, and security measures before making your decision.

Freetaxusa vs Turbotax: Which is better?

When it comes to choosing between Freetaxusa and Turbotax, it ultimately depends on your personal preferences and needs. Both tax software options offer great features and benefits that can help make filing taxes a breeze.

Pricing is one factor to consider when deciding which tax software to use. Freetaxusa offers a free federal filing option for simple returns, while Turbotax charges for all of its services. However, if you have a more complex return, the additional fees may be worth the investment with Turbotax.

Ease of use is another important factor to consider. Freetaxusa has an easy-to-navigate interface with clear instructions throughout the process. Meanwhile, Turbotax’s step-by-step guidance provides detailed explanations that are helpful for first-time filers or those with complicated returns.

Customer service is also crucial when it comes to choosing tax software. Freetaxusa offers email support and phone support during limited hours, while Turbotax provides 24/7 customer support through various channels including chatbots and live agents.

Both Freetaxusa and Turbotax have their strengths in terms of pricing, ease of use and customer service depending on individual needs. It’s important to weigh these factors carefully before making your final decision on which tax software reigns supreme for you this tax season!


When it comes to tax software, pricing is undoubtedly an important factor to consider. Freetaxusa and Turbotax both offer a range of pricing options depending on the complexity of your tax return.

Freetaxusa offers a free federal filing option for simple returns, which includes everything you need without any hidden fees. For more complex returns, they offer a Deluxe edition for $6.99 and a Premium edition for $12.95.

Turbotax has several different pricing tiers based on the features you need for your tax return. Their Free Edition is best suited for those with simple tax situations and offers no state filing included. The Deluxe edition costs $60 and includes state filing, while their Premier edition costs $90 and provides additional guidance for investments or rental property income.

It’s worth noting that both Freetaxusa and Turbotax may charge additional fees if you have specific needs such as self-employment income or rental property deductions.

Ultimately, when considering pricing between Freetaxusa vs Turbotax, it’s important to evaluate what type of service you need versus how much you’re willing to pay in fees.

Ease of Use

When it comes to tax software, ease of use is a crucial factor. Freetaxusa and Turbotax both offer user-friendly interfaces that make the process of filing taxes simple for even beginner users.

Freetaxusa has a straightforward step-by-step process that guides users through each section with clear instructions. The interface is intuitive, and completing each section takes little time or effort.

Turbotax also has an easy-to-use interface, but some users may find it overwhelming due to the abundance of features and options available. However, this can be beneficial for those who want access to more advanced tools and resources when preparing their taxes.

Both platforms allow users to import data from previous years’ tax returns as well as directly from employers, banks, and other sources. This feature saves time and eliminates errors caused by manual entry.

Both Freetaxusa and Turbotax are user-friendly software options that cater to different levels of experience in tax preparation.

Customer Service

When it comes to tax software, customer service can make or break the experience for users. Freetaxusa and Turbotax both offer a variety of options for customers to reach out with questions or concerns.

Freetaxusa offers customer support via email and phone during regular business hours. They also have an extensive help center with frequently asked questions, video tutorials, and user guides. Additionally, they offer audit assistance at no extra cost.

Turbotax takes customer service a step further by offering live chat in addition to email and phone support. Their website also features a community forum where users can ask and answer each other’s questions about taxes. For those who need more personalized help, Turbotax offers TurboTax Live which connects users with CPAs or EAs who can provide one-on-one advice.

Both Freetaxusa and Turbotax prioritize providing helpful resources for their customers but Turbotax may have an edge when it comes to personalized support options like live chat and TurboTax Live.


After considering all the factors, it’s safe to say that both Freetaxusa and Turbotax are excellent tax software options. However, which one is better ultimately depends on your personal preferences and unique tax situation.

Freetaxusa may be a better choice if you’re looking for an affordable option with great customer service. Its user-friendly interface makes filing taxes a breeze, especially for those who have a relatively simple tax return.

On the other hand, Turbotax is an excellent choice for those who need more advanced features or have complex tax returns. Though it comes at a higher price point than Freetaxusa, its ability to import data from previous years makes filing taxes even easier.

Both Freetaxusa vs Turbotax are top-notch tax software options that can help make filing taxes less stressful. Ultimately, the decision between the two comes down to what matters most to you: affordability or advanced features?