QuickBooks Error 80070057 is a common issue that typically occurs when you try to open a company file. It is often related to issues with file permissions, corrupted company files, or problems with the QuickBooks installation. Here are some alternate methods to fix QuickBooks error code 80070057.
Methods to fix QuickBooks Error 80070057
- Update QuickBooks to the Latest Version: Ensure that you are using the latest version of QuickBooks, as newer versions often include bug fixes and improvements that can resolve this error.
- Use QuickBooks File Doctor: QuickBooks File Doctor is a built-in tool that can automatically detect and repair certain file-related errors. Download and run this tool to scan and repair your company file.
- Rename the .ND and .TLG Files: These are configuration files that can sometimes become corrupted. Renaming them can force QuickBooks to recreate them.
- Navigate to the folder containing your company file.
- Locate the .ND and .TLG files associated with your company file.
- Rename them by adding “.old” to the end of each file (e.g., companyfile.qbw.nd.old).
- Try to open your company file again.
- Move the Company File to a Local Folder: Copy your company file to a local folder on your computer’s hard drive (e.g., C:\QBdata) and try to open it from there. Sometimes, network or external drive issues can cause Error 80070057.
- Configure Bitdefender or Other Antivirus Software: If you use Bitdefender or another antivirus program, it may be blocking QuickBooks. Configure your antivirus software to allow QuickBooks access to your company file.
- Check for Host Multi-User Access: If you are hosting your company file in a multi-user environment, ensure that only one computer is hosting the file. You can check this in the “File” menu under “Utilities.”
- Use QuickBooks Database Server Manager: If you are in a multi-user setup, run QuickBooks Database Server Manager on the computer hosting the company file. This tool can help fix errors related to multi-user access.
- Recreate the Company File: If all else fails, create a new company file and manually enter the data from the old file. This is a time-consuming process but can be a last resort if your company file is severely damaged.
- Contact QuickBooks Support: If none of the above methods work, it’s a good idea to reach out to QuickBooks support or a certified QuickBooks ProAdvisor for assistance. They may be able to provide specific guidance based on your unique situation.
Before attempting any of these methods, make sure to create a backup of QuickBooks company file to prevent data loss. Error 80070057 can be caused by various factors, so it may take some trial and error to find the solution that works for your specific case.